Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Hylaine, LLC ("Company," "we," "us," or "our") governing your access to and use of our website at hylaine.biz and any related services, information, and content offered by Hylaine, LLC.

By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our website or services.

Description of Service

Hylaine, LLC provides information technology consulting services through our website and in person. Our services include, but are not limited to:

• IT strategy and planning consulting
• Technology infrastructure assessment and optimization
• Software and systems implementation guidance
• Cybersecurity consulting and advisory services
• Cloud migration and management consulting
• Technical project management

Our website provides information about these services and allows potential clients to contact us for consultations.

Eligibility

By using our website or services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal authority to enter into these Terms on behalf of yourself or any entity you represent
• You will use our website and services only for lawful purposes and in accordance with these Terms
• You have the authority to bind any entity on whose behalf you use our services

User Responsibilities

As a user of our website and services, you agree to:

• Provide accurate and complete information when submitting contact forms or inquiries
• Maintain the confidentiality of any account credentials or access information provided
• Promptly notify us of any unauthorized use or security breaches
• Use our website and services in compliance with all applicable laws and regulations
• Respect the intellectual property rights of Hylaine, LLC and third parties
• Not interfere with or disrupt the operation of our website or services

Prohibited Uses

You may not use our website or services:

• For any unlawful purpose or to violate any laws or regulations
• To submit false, misleading, or fraudulent information
• To impersonate any person or entity or misrepresent your affiliation
• To engage in any activity that interferes with or disrupts our website or servers
• To attempt to gain unauthorized access to any systems, data, or information
• To transmit viruses, malware, or other harmful code
• To collect information about other users without their consent
• To engage in any form of harassment, abuse, or harmful behavior
• For any purpose that could damage our reputation or goodwill

Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, software, and other materials, is the property of Hylaine, LLC or our content suppliers and is protected by intellectual property laws.

You may not:

• Reproduce, modify, or distribute any content from our website without prior written consent
• Use our trademarks, service marks, or trade names without permission
• Remove any copyright, trademark, or proprietary notices from our materials
• Create derivative works based on our content without authorization

Consulting deliverables and work product provided to clients are governed by separate service agreements and may be subject to different intellectual property terms.

Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, HYLAINE, LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES THAT OUR WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT
• WARRANTIES THAT DEFECTS WILL BE CORRECTED

We do not warrant that our website or services will meet your specific requirements or that results from our consulting services will be successful or achieve particular outcomes.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HYLAINE, LLC AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF OUR WEBSITE OR SERVICES.

Our total liability for any claim arising from or related to our website or services shall not exceed the amount you paid to us, if any, for the specific service giving rise to the claim, or $100 if no payment was made.

Some jurisdictions do not allow limitations on implied warranties or the exclusion of certain damages, so some of the above limitations may not apply to you.

Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of third-party sites. Your use of third-party websites is governed by their respective terms and privacy policies.

We may use third-party services to operate our website and provide consulting services. We are not responsible for the actions or failures of third-party service providers.

Indemnification

You agree to indemnify, defend, and hold harmless Hylaine, LLC and our officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising from:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any rights of another party
• Any false or misleading information you provide

Termination

We reserve the right to terminate or suspend your access to our website and services at any time, without notice, for any reason, including violation of these Terms. Upon termination, your right to use our website and services will immediately cease.

Provisions that by their nature should survive termination, including but not limited to intellectual property, disclaimers, limitation of liability, and indemnification, shall remain in effect.

Modifications to Terms

We may modify these Terms at any time by posting updated Terms on our website with a new "Last updated" date. Your continued use of our website or services after such modifications constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, United States of America, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our website or services shall be resolved in the state or federal courts located in Mecklenburg County, North Carolina. You consent to personal jurisdiction in those courts.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, along with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Hylaine, LLC regarding your use of our website and services.

Contact Information

If you have questions about these Terms, please contact us: